BPM and Knowledge Work – Looking for Proof of Concept Partners

I am looking to prove that Business Process Management technology can really change team productivity, especially for teams that span diverse organizations. We will choose a half a dozen knowledge-centric organizations, and then build out a proof of concept or initial application for each of them that they can then take forward, deriving long term value and changing the rules of competition in their industry.

This will appeal to organizations in the following situations:

  • A consulting group looking to package and deliver their expertise via a robust, service-based model that creates a leave-behind environment and an extended client engagement.
  • Start-ups developing a knowledge-based product offering, seeking a comprehensive Proof of Concept to close the first round of customers.
  • Corporate teams focused on Project delivery or Product Launch, needing to capture their project/product artifacts and support evolving business practices.

A Short History

Business Process Management has been taking great strides—moving from the highly structured transactional procedures into the realms of ever more human-centric, evolving and adapting processes. Instead of limiting processes to the confines of IT (as the BPEL guys are trying to do), some vendors have been exploring providing better support for the roughly repeatable business practices—rather than always following a standard pattern, processes unfold and many fragments of process might come together to support an evolving business scenario.

But achieving a balance between the explicit world of processes with an effective collaboration and knowledge capture environment is no easy feat either. And all the while, ensuring the user interface is accessible to the average goal-focused knowledge worker.

Now, I believe I have found such an environment, one that can enable efficiency and effectiveness in knowledge work – all delivered as a service online (i.e., no hardware or software charges).

What You’ll Get

The organizations I select will receive a ready to deploy (internally or for resale), process-based web application. You will need to have your own IP (method) and some of the supporting documentation. I will personally lead the development, working with your organization to really capture and make explicit the processes and areas for evolution. I will build out the initial data structures and a set of processes that support a reasonable application. This should take just a few weeks (30 days at most) and it will include a full year of hosted service with a generous number of seats—and all of this for what you would pay for typical BPM product evaluation.

In the short term, please respond to me directly (miers at bpmfocus.org). Tell me a little bit about your company and what you are looking to achieve and we can start a dialogue as to whether you fit into my research initiative. Following up our work, I will expect to develop a set of short case studies, so please be prepared for a bit of blatant promotion of your concept going afterward.

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